A letter of indemnity will be issued to our client upon signing of the service contract.
We are solely responsible for any debt recovery actions expedited by us as stated in the letter of indemnity.
No. All our recovery actions are carried out in accordance with the law of Singapore.
Being veterans in the industry and with vast experience, our team will go the extra mile to listen, understand and analyse your predicament, then advise you on the most effective recovery actions.
By engaging professional collecting agents, there is a high probability a debtor will be made to pay up. We have all the right expertise and techniques to get the job done for our clients. In addition, debtors will know you are serious about recovery actions and will tend to avoid bad credit ratings or legal actions against them.
Not all claims are collectible as some debtors may flee the country, file for bankruptcy, is already deceased or simply refuses to pay up. Also, the age of the debt plays a part in how long it could take to recover monies owed to you. If the outstanding debt has been a long time and/or the debtor requires backup paperwork, this could prolong collection.
If the debtor disputes the debt, we will provide them with documentation proof on the validity of the debt. If the debtor insists on not paying, we will suggest legal action by obtaining a court order in the form of Writ of Seizure & Sale, Garnish of Wages, Bankruptcy charge etc.
We will actively locate debtors for at least 6 months to a year. We also actively check on the account to see if any files have been updated, such as credit bureau files, new address, employment, thus enabling us to locate them. The account is checked weekly to ensure maximum efforts are made to locate the debtor to facilitate our recovery actions.
Yes, the older a debt is, the harder it is to collect.
Your company name, address, fax, phone, and email address. You will also need to provide us the debtor’s contact information, name, address, any contact phone numbers, email etc. Total amount owed and when it was due.
No, we do not have a minimum or maximum limit on accounts placed.
Generally, we charge a percentage of the recovered debt amount. There are no charges if nothing is collected.
